STIKKUM IS PARTNERED WITH IMBA
Every Client Lost Is Revenue Gone. Stikkum Stops That.
Enhance retention and relationship longevity through advanced intelligent behavior monitoring, automated outreach, seamless integration, and proactive customer engagement—designed for every provider in the homeownership ecosystem, from loan originators and brokers to banks, credit unions, and servicers, committed to delivering lifetime customer value.
Who We Are
Stikkum Is A Customer Behavior Intelligence and Retention Platform
Built Specifically For the Mortgage Provider Community
Customer Behavior Monitoring
Stay informed as soon as your customer’s credit is pulled for a mortgage. This will enable you to assist your borrower, protect your deal, and prevent an EPO.
Marketing Automation
Our team members are available to work with you one-on-one, seven days a week, to assist with your educational and technical needs, ensuring your success and providing an excellent experience with Stikkum.
Seemless and Easy Integration
Streamline alert and lead responses by automating emails and SMS and initiating custom campaigns and communications.
Personalized and Caring Support
Stikkum integrates with popular CRM and LOS systems, enabling businesses to manage leads and customer interactions more efficiently without manual data entry.
Behavior Intelligence Solutions - The Key for Business Retention and Growth
Stikkum is the only platform that offers a unique blend of business intelligence and behavior monitoring solutions paired with streamlined marketing automation built to increase targeted lead generation, customer/prospect engagement, and profitable business growth.
Credit Behavior Monitoring
Know exactly when your mortgage customer is in the market
Be Alerted When Mortgage Credit Is Pulled
Retain more customers today. Contact us today or book an appointment.
Web Behavior Monitoring
Know when your customers are browsing for your services on the web
Web Behavior Signaling Customer Interest
Monitor and be alerted when your customers are searching through mortgage and home buying websites
Life Event Monitoring
Be notified of your customers important life events.
Important Life Events are now your opportunity to serve and support.
Monitor and receive alerts giving you proactive notice of exactly when to reach out and engage.
Get Access Today & Change Your Business
Exclusive Discount: 50% Off Implementation - Now Only $75!
CHOOSE YOUR PLAN
$ 27.96/Month
Billed at $419.40 $335.52 / annually upfront
Behavior monitoring alerts are billed on a pay-per-use basis. Click “Sign Up Now” to view pricing.
$ 34.95/month
Billed Monthly
Behavior monitoring alerts are billed on a pay-per-use basis. Click “Sign Up Now” to view pricing.
Solutions and Services Included with plan
- Customer Behavior Monitoring - Monitor your customers for mortgage their activity. Be notified when they get their credit pulled so you can react and engage before the deal is lost, and your customer is gone.
- Automatic Lead Response Management - With Conditional response and execution based on attribute. Run custom “if this…then that” auto programmed decisions for custom execution and content for your contact engagement
- Marketing Management - Automatically align communications, sequences and campaigns to your ongoing communications, based on contact source, contact type, and data attribute.
- Integration Configuration and Support - Connect Stikkum to your other systems in your tech stack to open the easy and automatic dataflow between your various technologies.
Implementation: $75 - one time fee
Innovation that makes a difference and gives you the edge!
Stikkum stands at the forefront of innovation, revolutionizing the customer experience with a host of unique features that redefine ease of use and drive unparalleled success.
Partnered With
WHO WE SERVE
Who Our Services Are Designed For
Mortgage Brokers, Bankers, and Loan Officers: Borrower Intent Alerts and EPO Prevention
• Daily alerts when past clients shop online
• Refinance and purchase intent detection
• New mortgage credit activity alerts
• Stop losing clients to online marketplaces
• Improve retention
• Convert database into high-intent mortgage leads
• Engage borrowers before competitors
Servicers & CUSOs: Portfolio Recapture and MSR Protection
• Monitor full servicing portfolio
• Identify prepay risk earlier
• Detect mortgage credit pulls
• Track listings and online shopping behavior
• Receive same-day alerts
• Recapture loans before runoff
• Reduce portfolio attrition
• Protect MSR value with precision
• Protect MSR value
• Reduce mortgage runoff
Banks and Credit Unions: Mortgage and Member Retention and Expansion
• Retain members
• Real-time mortgage credit alerts
• Rate-shopping detection
• Life-event behavior signals
• Improve portfolio retention
• Increase cross-sell opportunities (HELOCs, auto loans, deposits, wealth services)
Testimonial
Trusted Partners In The Industry
Our Customers are our passion, obsession, and compass that guides us forward. Their success is our mission.
Stikkum's platform offers an abundance to explore, with a team that exudes excellence. Their customer service in the mortgage industry is unparalleled. If you seek personalized attention and don’t want to be just another number, Stikkum is the ideal choice.
Stikkum' mortgage customer retention hybrid CRM platform is just the mortgage automation I have been looking to scale my referral and referral partner business in the mortgage industry. From signing up to onboarding and going was no hassles. Keep up the excellent work Stikkum !
After two months of my office using Stikkum mortgage client retention technology. We were able to save multiple customers from going to other lenders. Love this service and great customer experience!
Highest ROI of any type of marketing or retention program I have ever used. Great team running the company and Excellent support! Highly recommend.
Great company to work with as a mortgage broker!
Stikkum Credit Pull Alerts help you retain your customers and prevent an EPO.
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More About Us
FAQs
If you have questions, we have answers! See some of the most popular questions and answers below.
We are very security-sensitive. Therefore, we will never ask you for sensitive information like your Social Security Number (SSN). To monitor a customer fully, we need only their first name, last name, street address, city, state, and ZIP code. That is it!
No, we do not require long-term contracts. You can simply pay month to month. However, those who choose to pay annually will receive a 20% discount on subscription fees
We provide a lot of helpful information about the borrower each time you receive an alert. Information included is: FICO, DTI, estimated income total loan amount, current balance, loan date, monthly mortgage payment, total revolving trade balance, conv loan agency (Fred/Fan), and loan type
YES; Stikkum is a highly flexible and open integration system, making it simple to connect and share data with your CRM, LOS, POS, and any other system you choose. Whether you use Zapier, connect through APIs and Webhooks, or other methods, our team will assist you hands-on in configuring these integrations.
YES, Stikkum provides enterprise pricing for large organizations with a significant number of contacts to monitor and/or a large quantity of LOs requiring their own accounts. Contact us to learn more
No, our policy is that you will not be charged for the times that you pull credit yourself (called a Self Pull). You have a variety of ways to communicate when credit is pulled, directly to the customer success team, administered via the platform, or automatically via integration.
You can submit your initial database in Excel and .CSV format. You can also send updates this way ongoing, and/or request Stikkum to integrate with your other systems for automatic updates and the uploading of new contacts.
Yes, our customer success team is here to support you directly one-on-one, seven days a week. We are happy to answer your questions via email, phone call, or live web session. Your success is our priority mission
Stikkum offers a comprehensive marketing and communications platform. You can send emails, SMS messages, and complete
multi-communication campaigns (email/texts) to any or all of your contacts
YES. With Stikkum, you can track all aspects of your contacts' engagement with the emails you send. This includes not only opens and clicks but also the extent of their engagement, such as the total number of times they opened your email and the number of times they clicked on your content links.
Get Access Today & Change Your Business
Exclusive Discount: 50% Off Implementation - Now Only $75!
CHOOSE YOUR PLAN
$ 27.96/Month
Billed at $419.40 $335.52 / annually upfront
Behavior monitoring alerts are billed on a pay-per-use basis. Click “Sign Up Now” to view pricing.
$ 34.95/month
Billed Monthly
Behavior monitoring alerts are billed on a pay-per-use basis. Click “Sign Up Now” to view pricing.
Solutions and Services Included with plan
- Customer Behavior Monitoring - Monitor your customers for mortgage their activity. Be notified when they get their credit pulled so you can react and engage before the deal is lost, and your customer is gone.
- Automatic Lead Response Management - With Conditional response and execution based on attribute. Run custom “if this…then that” auto programmed decisions for custom execution and content for your contact engagement
- Marketing Management - Automatically align communications, sequences and campaigns to your ongoing communications, based on contact source, contact type, and data attribute.
- Integration Configuration and Support - Connect Stikkum to your other systems in your tech stack to open the easy and automatic dataflow between your various technologies.
Implementation: $75 - one time fee
Mortgage Customer Retention And Marketing Solutions - Powered By Industry Leading Innovation and Superior Caring Customer Support.
Office
2135 City Gate Ln,Ste 300, Naperville IL 60563
Office
1343 Main St Sarasota, FL 34236
Contact
866.584.5055
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