Your borrowers are shopping right now. Do you know which ones?

Stikkum tracks when your borrowers go online looking for a better rate — and alerts your team before they leave. Behavior Alerts delivered 7 days a week.

Live borrower alerts Live
6:14 a.m. todayCredit pull detected

Borrower visited 3 rate comparison sites and had credit pulled by a competing lender.

FICO 724Balance $287KConv / FannieDTI 32%
5:47 a.m. todayRate shopping

Borrower searched "refinance rates 2025" and visited 2 lender sites in last 48 hours.

FICO 698Balance $412KFHA
5:31 a.m. todayLife event signal

Divorce filing detected. Borrower likely to reassess mortgage needs within 30–60 days.

FICO 741Balance $198KConv / Freddie
How it works

From borrower behavior signal to your team's morning call list.

01

Borrower goes online

Your borrower searches rates, visits competitor sites, or has credit pulled — without telling anyone.

02

We detect the signal

Our platform captures the digital footprint in real time — credit pulls, rate searches, life events, and more.

03

Alerts delivered quickly

Your team receives a detailed alert — behavior detail, current contact attributes, and contact information.

04

Your team acts first

Reach out before the borrower completes their search. Protect the loan. Prevent the EPO. Keep the relationship.

What Stikkum monitors

Every signal that matters, before it costs you

Stikkum is the only platform that offers a unique blend of business intelligence and behavior monitoring solutions paired with streamlined marketing automation built to increase targeted lead generation, customer/prospect engagement, and profitable business growth.  

Credit pull alerts

Know when a competitor pulls your borrower’s credit. FICO, DTI, estimated income, current balance, loan type.

Web behavior monitoring

Detects when borrowers search for refinance rates, visit lender comparison sites, or use rate calculators — before they call anyone.

Life event signals

Divorce filings, new home searches, property listings, job changes — the life milestones that drive mortgage decisions.

Seamless integration

API, Webhook, Zapier, SFTP, and more, your existing CRM and LOS stack.

Who we serve

Built for every provider in the homeownership ecosystem

Stikkum stands at the forefront of innovation, revolutionizing the customer experience with a host of unique features that redefine ease of use and drive unparalleled success.

Mortgage brokers, bankers & loan officers

  • Daily alerts when past clients shop online
  • Refinance and purchase intent detection
  • New mortgage credit activity alerts
  • Stop losing clients to online marketplaces
  • Convert database into high-intent leads
  • Engage borrowers before competitors do

Servicers & CUSOs — portfolio recapture

  • Monitor full servicing portfolio
  • Identify prepay risk earlier
  • Detect mortgage credit pulls
  • Track listings and online shopping behavior
  • Recapture loans before runoff
  • Protect MSR value with precision

Banks & credit unions — member retention

  • Retain members with real-time credit alerts
  • Rate-shopping and life-event detection
  • Improve portfolio retention
  • Cross-sell opportunities — HELOCs, auto, deposits
  • Wealth services expansion signals
What our clients say

Trusted by mortgage professionals protecting portfolios they've earned

Our customers are our passion, obsession, and compass. Their success is our mission.

Stikkum Credit Pull Alerts help you retain your customers and prevent an EPO.

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FAQs

Frequently Asked Questions

 If you have questions, we have answers! See some of the most popular questions and answers below. 

We are very security-sensitive. Therefore, we will never ask you for sensitive information like your Social Security Number (SSN). To monitor a customer fully, we need only their first name, last name, street address, city, state, and ZIP code. That is it! 

 No, we do not require long-term contracts. You can simply pay month to month. However, those who choose to pay annually will receive a 20% discount on subscription fees 

 We provide a lot of helpful information about the borrower each time you receive an alert. Information included is: FICO, DTI, estimated income total loan amount, current balance, loan date, monthly mortgage payment, total revolving trade balance, conv loan agency (Fred/Fan), and loan type

YES; Stikkum is a highly flexible and open integration system, making it simple to connect and share data with your CRM, LOS, POS, and any other system you choose. Whether you use Zapier, connect through APIs and  Webhooks, or other methods, our team will assist you hands-on in configuring these integrations. 

YES, Stikkum provides enterprise pricing for large organizations with a significant number of contacts to monitor and/or a large quantity of LOs requiring their own accounts. Contact us to learn more 

No, our policy is that you will not be charged for the times that you pull credit yourself (called a Self Pull). You have a variety of ways to communicate when credit is pulled, directly to the customer success team, administered via the platform, or automatically via integration. 

You can submit your initial database in Excel and .CSV format. You can also send updates this way ongoing, and/or request Stikkum to integrate with your other systems for automatic updates and the uploading of new contacts. 

Yes, our customer success team is here to support you directly one-on-one, seven days a week. We are happy to answer your questions via email, phone call, or live web session. Your success is our priority mission

Stikkum offers a comprehensive marketing and communications platform. You can send emails, SMS messages, and complete 

multi-communication campaigns (email/texts) to any or all of your contacts

YES. With Stikkum, you can track all aspects of your contacts' engagement with the emails you send. This includes not only opens and clicks but also the extent of their engagement, such as the total number of times they opened your email and the number of times they clicked on your content links.

Pricing

Simple pricing. No long-term contracts.

No contracts. No SSN required. Enterprise pricing available. Live in days — not months.

$34.95

per month, billed monthly
Behavior monitoring alerts billed only when alert is delivered. 
To see individual behavior alert pricing, click the “Sign Up Now” button.

$27.96

per month · billed $335.52 annually
Behavior monitoring alerts billed only when alert is delivered.  
To see individual behavior alert pricing, click the “Sign Up Now” button.

One-time implementation fee: $150  ·  Enterprise pricing available for large organizations  ·  Contact us to learn more