Who We Serve

Servicers Don't Lose Loans Due to Lack of Data. They Lose Them Too Late.

Stikkum delivers early, actionable borrower-intent visibility to Mortgage Servicers, Subservicers, CUSOs, and TPOs — so you can recapture loans, reduce runoff, and protect MSR value before the payoff request ever arrives.

Stikkum — Live Portfolio Alerts
  • Credit pull detected — borrower shopping for refi, 180k balance, FICO 738 Today · 5:14 AM
  • Web behavior — borrower visited Bankrate.com, LendingTree.com (purchase intent) Today · 5:22 AM
  • Property listed — Pre-Mover alert, existing ARM borrower, 290k balance Today · 5:41 AM
  • Credit pull — competitor mortgage inquiry, conventional loan type, DTI 32% Today · 6:03 AM
  • Life event — change of address detected, high-balance borrower flag Today · 6:17 AM
The Real Problem

Borrower Intent Starts Weeks Before You See It

Servicing data tells you what happened. Stikkum tells you what’s about to happen — giving your team the window to act before runoff becomes a statistic.

01

Portfolio Runoff & MSR Instability

Borrower intent to refinance begins with a web search weeks before any credit pull. By the time servicing data flags the risk, the refinance is nearly closed.

How Stikkum Helps
Detects online mortgage shopping, property listings, and credit activity early — enabling proactive MSR protection and recapture before payoff risk materializes.

02

Backward-Looking Servicing Data

Your LOS and servicing platform are excellent at reporting what already happened. But they provide zero early warning for the silent refinance risk building in your portfolio today.

How Stikkum Helps
Adds a predictive borrower-intent layer — identifying refinance, HELOC, and purchase behavior early, improving retention timing and pull-through on your highest-risk accounts.

03

High Cost-to-Serve, Low Retention ROI

Large portfolios mean limited retention resources. Broad outreach yields low conversion. Rising cost-per-saved-loan erodes the efficiency of your retention team.

How Stikkum Helps
Alerts only on borrowers showing real, measurable intent. Focus outreach where it matters most — lowering cost-to-save while dramatically increasing retention efficiency.

04

Complex Tech Stacks & Slow Adoption

Multiple systems are already in place. Long implementation cycles limit innovation. Your organization has low tolerance for operational disruption — and rightly so.

How Stikkum Helps
Open integrations with LOS, CRM, and servicing platforms. No rip-and-replace required. Same-day alerts with immediate operational value — hands-on implementation support included.

From Portfolio Upload to Active Intelligence

Stikkum integrates with your existing stack and begins monitoring your full servicing portfolio within days — delivering intelligence that your team can act on immediately.

01

Load Your Servicing Portfolio

Upload via CSV, Excel, API, or SFTP. No SSN required. Supports large portfolio ingestion with enterprise-grade data handling. format. No SSN required. We go live in days, not months.

02

24/7 Behavioral Monitoring

Stikkum monitors credit activity, mortgage site browsing, life events, and property listings across every loan in your portfolio — continuously.

03

Alerts Routed to Your Team

Same-day alerts distributed via email, SMS, and direct integration to your LOS, CRM, or servicing platform — to the right person, instantly.

04

Automated Retention Fires

Enabling you to launch pre-built and custom outreach campaigns trigger automatically on behavioral signals — so your team is in front of at-risk borrowers before competitors close them.

Platform Capabilities

Built for the Full . Relationship Lifecycle

Mortgage Credit Pull Alerts

Know the moment a borrower in your portfolio has their credit pulled for a competitor mortgage — with FICO, DTI, income, loan amount, loan type, and agency data included.

Web Behavior Monitoring

Detect when borrowers browse mortgage comparison, refinance, HELOC, or real estate sites — the earliest possible signal of purchase or refi intent across 60,000+ monitored properties.

Life Event Monitoring

Know when a borrower’s property is listed for sale — a high-confidence signal of loan payoff and new purchase intent. Monitor key property and life-event triggers so you can respond before they shop elsewhere for their next mortgage.

MSR Protection Intelligence

Surface prepay risk earlier with behavioral signals. Focus retention resources on the highest-risk segment of your portfolio — protecting MSR value with precision, not guesswork.

Automated Alert Distribution

Flexible, dynamic alert routing to your LOs, retention team, or servicer operations via email, SMS, API, Webhook, Zapier, or SFTP. Direct-to-person or system-to-system.

Enterprise Integration Architecture

Bi-directional integration with your LOS, CRM, POS, and servicing systems. End-to-end data automation with multi-protocol flexibility — and hands-on support for every configuration.

Integration & Automation

Fits Into Your Existing Stack

Stikkum is a highly flexible, open integration system. We connect with your existing platforms — no rip-and-replace, no long implementation cycle. Our team works with yours hands-on from day one.

Input and output automation, multi-protocol flexibility, bi-directional data flows, and direct-to-person alert distribution — Stikkum is built for enterprise complexity at servicer scale.

API

Webhooks

Zapier

SFTP

LOS

CRM

POS

Servicing Platforms

Platform Capabilities

Borrower Intent Is Happening Right Now. Your Portfolio Deserves to Know.

No contracts. No SSN required. Enterprise pricing available. Live in days — not months.

✓ 7-Day Support
✓ No SSN Required
✓ No Long-Term Contracts
✓ Live in Days
Testimonials

Trusted by Mortgage Professionals

Our customers are our passion, obsession, and compass. Their success is our mission.